How to Choose a Moving Company

Renting a storage unit can be a smart way to create extra space when you are moving, downsizing, or simply running out of room. But before you sign the agreement, it is worth asking the right questions to make sure the unit, and the facility, will suit your needs.

Here’s your go-to checklist:

1. What unit size will I need?

The right size is essential for both cost and convenience. Ask about different unit sizes, what they can typically hold, and whether you can easily upgrade or downsize later if your needs change.

Use our Space Calculator to find the perfect fit for your belongings.

2. What are the access hours?

Not all facilities offer 24/7 access. Check the standard access hours and if extended or flexible access is available on request. Make sure they fit with your schedule.

3. How secure is the facility?

Ask about security features such as CCTV, gated access, Bluetooth entry, and individual unit alarms. It’s also worth finding out how access is monitored and what happens in the event of an emergency. Additionally, are there staff on site performing lock checks and keeping an additional eye on the facility?

4. Are there any extra or hidden fees?

Some facilities charge administration or set-up fees. Others, like Roomia, have no hidden costs. Ask for a clear outline of all potential charges before you commit including sign up fees and cleaning fees.

5. Is storage insurance  available?

Your belongings may not be covered by your home or business insurance while in storage. Check if the facility offers a storage protection plan and what it covers.

Roomia is pleased to offer StoreProtect, an easy and affordable way to ensure your belongings are financially covered, giving you extra peace of mind while they’re in storage with us.

6. Is there drive-up or undercover access?

If you’re storing heavy or bulky items, easy access can make a big difference. Drive-up units or undercover loading areas can save time and protect your belongings from the weather.

7. Can I inspect the unit before I rent?

A reputable storage provider should be happy to show you the actual unit you’ll be renting or an identical one in size and features. This ensures you know exactly what you’re getting.

8. What’s the process for moving in and out?

Find out how quickly you can move in once you book, what paperwork is required, and if there’s flexibility with moving dates. The same goes for moving out – check notice periods to avoid extra charges.

9. Where is the nearest location?

Convenience matters. Storing close to home or work makes it easier to access your belongings when you need them. Search Roomia Storage Near Me to find your closest Roomia facility.

10. Moving Assistance and Vehicle Hire

Ask if the facility offers any help with moving your items, such as a free move-in van, trolleys, or staff assistance. If vehicle hire is available, check the costs, availability, and booking process. Or if a trailer is on offer – do you require a tow bar! Knowing this in advance can save you time, effort, and money on moving day. Roomia, for example, offers a free move-in van at most locations to make moving your belongings easier.

The bottom line:
Asking these questions upfront can save you time, money, and stress. At Roomia, we make it easy to get clear answers so you can choose the perfect unit with confidence.