7 Questions to ask your self storage provider!

Are you in need of extra storage space? Whether you’re moving, decluttering, or just need some extra room, self storage can be a great solution. But with so many self storage providers out there, how do you choose the right one for your needs?

Before you find your perfect storage solution, it’s important to ask your self storage provider some key questions to ensure you’re getting the best storage solution that meets your individual needs. Here are ten top questions you should ask your self storage provider to make the best choice.

What Types of Storage Solutions Do You Offer?

The first question you should ask your self storage provider is what types of storage solutions they offer. Some providers may only offer traditional storage units, while others may have drive-up units, outdoor storage, or large warehouse-type storage spaces.

It’s important to know what types of storage are available so you can choose the best option for your needs. For example, if you need to access your belongings frequently, a drive-up storage unit may be a better choice.

What Security Measures Do You Have in Place?

When storing your belongings, security is a top priority. Make sure to ask your storage provider about their security measures. Do they have surveillance cameras? Is there a gate with a code or keycard entry? Are the units individually alarmed? Are there staff on site?

Knowing the security measures in place can give you peace of mind and ensure that your belongings are safe and secure while in storage.

What Are Your Access Hours?

Another important question to ask is about access hours. Some self storage facilities have limited access hours, while others, like Roomia, may offer 24/7 access. It’s important to know when you can access your belongings, especially if you need to retrieve something during off-hours.

What Are Your Rates and Payment Options?

Of course, cost is a major factor when choosing a self storage provider. Make sure to ask about rates and any additional (or hidden) administration or cleaning fees that may apply. Some providers may offer discounts for long-term storage or for paying upfront.

It’s also important to ask about payment options. Do they accept credit cards? Can you set up automatic payments? Knowing the payment options can help you plan and budget for your storage needs.

What Is Your Cancellation Policy?

Life can be unpredictable, and you may need to cancel your storage unit rental at some point. Before signing a contract, make sure to ask about the cancellation policy. Are there any fees for canceling early? Is there a minimum rental period? Knowing the cancellation policy can save you from unexpected fees or penalties.

Should I Consider Contents Protection?
Even with top-tier security in place, unforeseen events like fires, floods, or accidental damage can still occur. That’s why it’s a good idea to ask about contents protection when choosing your storage provider. From theft and storm damage to accidental breakages or water ingress, it’s important to know that if the unexpected happens, you’re not left out of pocket.

What Happens If I Need to Change Units?

If you find that your storage needs change and you need a different unit, it’s important to know how your self storage provider handles unit changes. Do they charge a fee for switching units? Is it possible to switch units without any additional costs?

What Happens If I Need to Extend My Rental Period?

If you find that you need to extend your rental period, make sure to ask your self storage provider about their policies and fees for extending. Some providers may offer discounts for long-term rentals, while others may charge a fee for extending.

Choosing the right self storage provider is crucial for the safety and security of your belongings. By asking these key questions, you can ensure that you’re making the best choice for your storage needs. Remember to also read reviews and do your own research before making a decision. With the right self storage provider, you can have peace of mind knowing that your belongings are in good hands.

Visit us today and Make your life Roomia!

Enquire now about our flexible storage solutions or  reserve your space online today.

You’ll soon discover how a little extra space can change your life.